Quality Assurance Officer

About the Role

As a Quality Assurance Officer at Y&D, you will be at the forefront of our commitment to excellence. You will play a vital role in maintaining and enhancing the quality of our products/services, ensuring that they meet or exceed customer expectations. This is a unique opportunity for a talented professional to make a significant impact in a company that values quality and continuous improvement.

Responsibilities

• Quality Control: Conduct thorough quality checks on products/services at various stages of production to ensure they meet predefined standards.
• Documentation: Maintain detailed records of quality tests, findings, and corrective actions taken.
• Process Improvement: Collaborate with cross-functional teams to identify areas for process improvement and implement quality enhancement initiatives.
• Compliance: Ensure adherence to industry regulations and quality standards.
• Root Cause Analysis: Investigate quality issues, identify root causes, and work on preventative measures to avoid recurrence.
• Training: Provide training and guidance to team members on quality standards and best practices.
• Reporting: Prepare regular reports on quality performance metrics for management review.
• Customer Feedback: Monitor and analyze customer feedback to drive improvements in our products/services.

Requirements

• Education: Bachelor’s degree in [relevant field] or equivalent work experience
• Experience: Minimum of 5 years of experience in quality assurance or a related role
• Attention to Detail: Exceptional attention to detail with a commitment to delivering high-quality results
• Analytical Skills: Strong analytical and problem-solving abilities
• Communication: Excellent communication skills, both written and verbal.
• Team Player: Ability to collaborate effectively with cross-functional teams
• Regulatory Knowledge: Familiarity with industry-specific regulations and quality standards is a plus.
• Continuous Improvement: A mindset of continuous improvement and a willingness to adapt to new technologies and methodologies