At 42souls, we understand that circumstances may arise that require you to cancel your research project. That’s why we’ve put together this cancellation and refund policy so that you know what to expect if you cancel a research project.
You may cancel your research project at any time. If you choose to cancel the project before it has been completed, 42souls will provide you with a refund of the fees paid according to the following schedule:
If you cancel within one day of the project start date, We will refund 90% of the fees.
If you cancel within two days of the project start date, we will refund 75% of the fees.
If you cancel within three days of the project start date, we will refund 50% of the fees.
If you cancel after four or more days of the project start date, no refund will be available.
All cancellation requests must be made in writing and sent to 42souls via email. Refunds will be processed within seven business days.
We hope that you find our cancellation and refund policy to be fair and reasonable. Should you have any questions or concerns, please get in touch with us at firstname.lastname@example.org.
Thank you for choosing 42souls for your market research needs.